SAP Basis Admin

SAP Basis Admin

Today’s complex SAP systems environment needs constant support from a team of professionals having wide range of skills. Employing and maintaining such staff in house substantially increases your recurring cost of administering SAP. Mark InfoTech Remote SAP Basis Administration Service is the solution that can be tailored to fit your needs. From day one, you see the benefit of immediate cost savings and increased service levels

Service Highlights

  • You can determine the scope of outsourcing as per your specific needs.
  • You can choose to outsource specific task or complete management of systems. You can opt for 24X7 service or choose support for shifts or blocks of hours.
  • You have access to Mark InfoTech support team through multiple channels of communication.
  • Toll-free access number
  • Web based Help Desk software
  • Email
  • Most economical fixed price model.
  • Ready access to local contact for coordination and issue escalation.
  • Provision for onsite support, as required.
  • Mark InfoTech will perform administration tasks encompassing all areas including:
  • Systems monitoring
  • SAP application management
  • Change management
  • Security administration
  • Database management
  • Also get the services like archiving, ABAP/4 development, technical and functional upgrade, implementation of mySAPcomponents, custom development, etc. on as needed basis.

Methodology

Mark InfoTech can deploy the service at a very short notice. Deployment is as easy as 1-2-3 with our well defined methods and practices:
  • Initial assessment and service definition ( Determine the scope, service levels and sign term contract. )
  • Knowledge transfer (Plan resources; establish connectivity & logins, and transfer of Systems knowledge/ procedures / reports.)
  • Execution Begin remote administration!

Typical Tasks

  • Customer provides the systems access parameters and security tokens as per company policies/procedures.
  • Customers current SAP systems environment, requirements, methods, procedures, practices, reporting needs and formats etc. will be documented constituting knowledge transfer.
  • Remote administration staff will establish connectivity with your systems over secure VPN or dial up.

Pricing

  • Mark InfoTech offers unbeatable monthly fixed price model for Remote SAP Basis Administration Service.
  • Service can be delivered in predefined Basic or Premium packages or customized to meet the specific needs of the customers.
  • Customers using this service have been able to realize Basis Administration cost reduction by at least 40% besides improving on their operational efficiencies.

Ready To Get Started?

If you are looking for IT industry experts, data management, and product development consultant from world’s leading IT and software consultancy company in USA, get in touch with us and request for a free quote.

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